Despite the abundance of built-in web cams on computers and laptops, several factors can still increase the sales of a separate web cam, such as design and performance - things that the Philips SPC 620NC unfortunately lack. The humdrum black or silver design definitely looks bland. It comes with a plastic stand that feels cheap. The reviewer noted that the plastic hinge proved to be troublesome as it could scratch the screen when it's attached. The Philips SPC 620NC is not plug and play - you have to install drivers found in the included CD. It also doesn’t come with any instant-messaging clients. Instead, you get an application called VLounge that allows you to capture video snippets and take photos. But the biggest disappointment for the reviewer is the performance of the 1.3-megapixel resolution sensor. Compared with the LifeCam VX-5000, the video looked muddy. The microphone added a slight distortion effect as well, despite the connection you're using. It does have a few bright points, such as the face-tracking system that follows your head as you move around. If you find the face-tracking option quite appealing, then the Philips SPC 620NC is a good option. Otherwise, this is a web cam you might want to avoid.